The website earns the next step.
A service-business website should explain who the business serves, what the services are, why the visitor should trust the work, where the business operates, what the price or scope context looks like, and what the next step should be. If those pieces are vague, the visitor may still be interested, but the site has made them work too hard before acting.
- who the service is for
- what the service includes
- why the business is credible
- what area is served
- what action should happen next

